Terms and Conditions

LXR TRAVEL TERMS AND CONDITIONS

BY USING LXR TRAVEL SERVICES YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ITS TERMS AND CONDITIONS.

LXR Travel LLC an independent affiliate of Travel Experts a Virtuoso Member (“LXR”) acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”).LXR is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

LXR assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under LXR’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed.You hereby release LXR from all claims arising out of any problem covered in this paragraph.

Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.

LXR has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For worldwide travel alerts, go to: http://travel.state.gov/content/passports/en/alertswarnings/worldwide-caution.html.For other information concerning possible dangers at destinations, LXR recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov .For medical information, LXR recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel .You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).You hereby release LXR from all claims arising out of any problem covered in this paragraph. You agree that the courts in Erie County New York will be the exclusive jurisdiction for all claims brought by you or LXR, and you hereby submit to the personal jurisdiction of those courts.

For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. We also strongly recommend that you use a credit card for your purchases, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.

Virtuoso Terms and Conditions

Copyright

Some designs provided on this website, including but not limited to graphics, images, logos, and text, and the arrangement thereof is the copyright of Virtuoso, Ltd., and is protected by applicable U.S. and international copyright laws. The content and software on this website may be used as a travel information resource. Any other use - including display, distribution, modification, republication, reproduction, or transmission - of the content on this website is strictly prohibited. Copyright (c) 2000-2018 Virtuoso, Ltd. All rights reserved.

Disclaimer

Virtuoso, Ltd., makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this website, or sites linking to this website.

Offers are subject to change without prior notice. Prices shown are per person, double occupancy, unless specifically stated otherwise, and do not include taxes or other fees unless specifically stated otherwise. Offers are subject to availability and may not be combinable. Restrictions may apply; please call for complete details. While we make every effort to be accurate, Virtuoso assumes no responsibility or liability for the representations contained on this site.

Virtuoso's Privacy Statement

Our main objective is to plan the vacation of your dreams. In order to do so, we need to know your interests so that we can find a travel specialist who is best suited to serve you. We know your time is precious and that you don't want to be solicited from vendors you did not give your permission to contact you.

The Privacy Policy also describes the measures we take to safeguard the personal information and how individuals can contact us about our privacy practices and to exercise their rights.

Our privacy practices may vary in the countries in which we operate to reflect local practices and legal requirements.

Here are the details of how we use the information you provide us:

1) Name, Source, E-mail Address, Interests

When you provide us with your name and e-mail address, we will always ask your permission to contact you further. Once you have decided on a particular type of offer, we will go to great lengths to put you in touch with one of our knowledgeable, professionally trained specialists who have experience in the areas that interest you or that works is closest to your home. You can choose on the method of contact of that specialist. You are not required to provide this information, but if you choose not to do so, we may not be able to offer you certain services and features of our websites.

2) Selling Your Information

Virtuoso will not sell your information to any other organizations. We do work with alliances who may have information to provide you about related products and services that you have shown an interest in. Your name will always reside in our database and will not be transferred or traded with another organization. You will also always have the ability to opt-out of further communications.

Cookie Policy

Our servers collect data each time a user navigates our site. This information is anonymous and provides us with information such as the number, frequency and duration of visits to each web page. This data is useful in ways to improve the content and navigational tools of our website.

In addition, when you visit our websites, we obtain certain information by automated means, such as through the use of cookies and web server logs. The information collected in this manner includes IP addresses, operating systems type, browser type, domain and other system settings. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Through these automated collection methods, we collect “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored.

To the extent required by applicable law, we will obtain your consent before placing cookies or similar technologies on your device.

The following Cookies are used by this website:

Strictly Necessary cookies:

These Cookies are required for usage of the website.

Cookies used:

  • ASP.NET_SessionId
  • cookieconsent_status – stores whether you have consented to use cookies

Analytical Cookies:

These cookies collect information relating to the use of our website. They generate reports that enable us to improve our services and the quality of your experience on our website.

Cookies stored by Google Analytics:

  • __utma
  • __utmb
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  • __utmz

Managing Cookie Preferences

For use of strictly necessary cookies, we do not require consent. For use of the other types of cookies described above, however, we request your consent when you first use our website by displaying a banner. If you have removed cookies from your device or we have introduced new cookies on the website, this notification will be displayed again.

You can manage your cookies preferences by clicking the link below that corresponds to the browser you are currently using. In addition, you can modify your browser settings to decline cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. For convenience, we have provided links below to the cookie management instructions for popular web browsers:

In addition to the browser-based controls, you can manage third party cookies by visiting optout.aboutads.info/ and youronlinechoices.eu/

If you disable cookies some parts of our website may not operate fully

Data Transfers

We may transfer the personal information we collect about you to recipients (including third party service providers) in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.

If you are located in the European Economic Area (“EEA”), we will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries outside of the EEA for which the European Commission has not issued an adequacy decision. With respect to transfers of personal information to the U.S., Virtuoso is certified under the EU-U.S. Privacy Shield framework developed by the U.S. Department of Commerce and the European Commission regarding the transfer of personal information from the EEA to the U.S. Click here to view our EU-U.S. Privacy Shield Privacy Policy.

Your Rights and Choices

We offer you certain choices in connection with the personal information we obtain from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy. You may unsubscribe from receiving future marketing and promotional emails by clicking on the unsubscribe link provided in our emails. We may still contact you to respond to an inquiry and for certain account-related or transactional purposes.

To the extent provided by applicable law, you may (1) request access to the personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict the information; or (3) exercise your right to data portability, by contacting us as specified in the How to Contact Us section of this Privacy Policy. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with our response. Where provided by law, you may withdraw any consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

Notice to California Residents

Subject to certain limits under California law, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact Virtuoso as specified in the How to Contact Us section below.

Retention of Personal Information

To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy, or (2) we have another lawful basis for retaining the data beyond the period for which it is necessary to serve the original purpose for collecting the data.

LINKS TO THIRD-PARTY SITES

The Virtuoso web site as well as web sites hosted by Virtuoso may contain links to third-party web sites or resources. These linked sites are not under the control of Virtuoso, and Virtuoso is not responsible for the contents of any linked site or any link contained in a linked site. Virtuoso is providing these links only as a convenience, and the inclusion of a link does not imply a referral to or an endorsement of the linked site by Virtuoso.

DISCLAIMER REGARDING THIRD-PARTY SITES

Virtuoso makes no representations or warranties whatsoever about any third party goods, services or products or any third party web site, which you may access through this site or through a web site hosted by Virtuoso. When you access a non-Virtuoso site, you understand and acknowledge that it is independent from Virtuoso and Virtuoso has no control over or responsibility for content on or the availability of that web site. You further acknowledge and agree that Virtuoso shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, services or products available on or through any such non Virtuoso web site or resource.

How To Contact Us

If you have any questions about this Privacy Policy, or if you would like us to update information we have about you, change your preferences or exercise other applicable data protection rights, please contact us at the phone number provided in the footer.

For residents of the EEA, Virtuoso, Ltd. is responsible for the processing of your personal information. Residents of the EEA may contact us as indicated above.

We may make changes to this policy periodically, which we will continue to post here.

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